Admin Assistant 3 - req# 34149

The Anderson School of Management (ASM) at the University of New Mexico (UNM) is looking for a student -focused, detail-oriented individual with a warm and professional demeanor to join our growing Business Operations team as an Administrative Assistant 3. Reporting directly to our Operations Manager, the Administrative Assistant 3 will work within the structure of our Business Operations team but primarily provide administrative support to our Undergraduate Advising team.

Anderson is a world-class business school with award winning faculty and programs, offering a wide array of degree programs for a diverse student population. At Anderson, you will be joining a distinguished organization with a rich history of delivering top-tier business education to students and a staff team who work hard daily to create a rich environment where we can thrive while delivering outstanding results and service to our internal and external customers.

The successful candidate will have a passion for and proven track record providing outstanding customer service, a keen eye for details, and a desire and ability to learn.

Specific duties will include:

• Serving as primary initial point of contact for students seeking the services of our advisement team through in-person, phone or department email communication.
• Distributing student requests for completion of university forms or information inquiries to appropriate advising staff for timely response.
• Utilizing the University Student Hub system to schedule advisor appointments for students, enter notes into the system and maintain the records in accordance with best practice.
• Coordinating logistics for events hosted by the undergraduate advising team.
• Training and overseeing student employees working in the advisement area.
• Coordinating travel arrangements for staff and faculty.
• Providing coordination and logistics assistance for new student orientation sessions.
• Participating and actively contributing in staff meetings to continually maintain knowledge of department and university policies and procedures.
• Submitting all marketing requests related to UNM admission events on and off campus.
• Purchasing activities for the college, working in a queue system to self-assign tasks as trained.
• Performing miscellaneous job-related duties as assigned.

See the Position Description for additional information.

• If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Excellent interpersonal skills and ability to work with a variety of individuals at different levels in the organization
• Demonstrated experience providing outstanding customer service in a high-volume work environment
• Ability to effectively communicate, verbally and in writing
• Experience scheduling for multiple calendars requiring ability to effectively prioritize requests
• Ability to balance strong attention to detail with timeline sensitive work
• Strong organizational skills and methodologies for tracking projects and status
• Previous experience utilizing a purchase card and/or other business purchasing experience

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Please include the following for a complete application:

• Cover Letter addressing qualifications and interest in the position described,
• Current resume/UNMJobs application.
• Contact information for 3-5 Professional references.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.