Job Description

Core IT Svcs Splst

Requisition IDreq6552
Working TitleSr. Systems Engineer
Position Grade16
Position Summary

The University of New Mexico Information Technologies (IT) is seeking a Systems Specialist, to work in a strong team environment, to provide systems management of enterprise level with concentration and focus on virtual infrastructure including VMWare vSphere vCenter, vRA, deployment of private and hybrid cloud services for VCloud Air, AWS, VDI, VMware Cloud Services, NSX, storage integration, DNS and F5 services and Datacenter responsibilities. The successful applicant will have an in-depth knowledge of VMware VSphere/VCenter system management, troubleshooting, and administration. Job duties and responsibilities will include the deployment, maintenance, continuity, and integrity of the VMware infrastructure and integrated systems. A strong basic understanding of networking principles and familiarity with VMware NSX along with general knowledge of vCAC, VDI, Hybrid cloud services, Linux server, Windows server, storage and backup services and Datacenter maintenance knowledge related to power, heating and cooling (i.e. Datacenter environmentals).


1. Systems management and administration of F5, DNS, Storage systems, VMware Virtualization infrastructure services.

2. Resolve technical client service requests typical of F5, DNS, Storage, and VMware Systems administration in an enterprise environment.

3. In depth, detailed, documentation of information architectures, applications and processes.

4. End-to-end troubleshooting of F5 LTM, ASM, and APM.

5. End-to-end troubleshooting of enterprise level DNS including internal and external records, and Dynamic DNS.

6. End-to-end troubleshooting of VMware products such as VCloud Air, AWS, VDI, VMware Cloud Services, operating systems, and storage.

7. Provide on-call support for the UNM IT-Platforms Systems Group.

8. Take direction from IT Manager and other Systems Specialists on a wide variety of system administration projects and tasks.

9. Support and perform defined tasks in a VMware virtual environment. Datacenter Responsibilities

10. Knowledge of electrical power requirements for computing resources Knowledge of environmental (humidity, temperature, etc.) in regards to computing and network resources. Installation/demise of hardware, cabling, and racks Response to emergencies such as water leaks, fire, power outages, etc.

11. Storage System Responsibilities Experience with planning and maintenance of the storage hardware and software. Estimate/monitor storage growth. Create Virtual Storage Machines (SVMs) for CIFS, NFS and ISCSI. Create logical network interfaces (lifs), aggregates, volumes, etc. NetAPP experience highly recommended.

Other desired skillsets, knowledge, and abilities.

1. Demonstrated examples of successful team leadership.

2. Experience maintaining web based reports and dashboards.

3. Experience with CommVault or other enterprise backups systems.

4. Bash, Perl, SOAP, REST and PowerShell scripting.

5. VMware Administration certifications a Plus

6. Experience using commercial or open source monitoring applications.

7. Networking services and protocol concepts.

8 .Datacenter Responsibilities. Knowledge of electrical power requirements for computing resources. Knowledge of environmental (humidity) temperature, etc.) in regards to computing and network resources. Installation/demise of hardware, cabling, and racks. Response to emergencies such as water leaks, fire, power outages, etc.

9. Storage System Responsibilities

10. Perform firmware updates on UCS components (Fabric Interconnect, Blades, etc) and Dell Servers. Perform add/modify/delete UCS templates and profiles. Perform diagnostics on UCS components and Dell Servers. Fix issues and improve performance with the non-compute environment such as networking,

11. CommVault Backup System Responsibilities. Responsible CommVault services operations and improvements. Plan software updates to CommVault services. Provide 3rd level support to IT platforms and some IT campus groups. Interact with customers to create new backup policies.

See the Position Description for additional information.

Conditions of Employment
  • Specialty licensure/certification may be required, as specified by the department.
  • Successful candidate may be subject to a criminal background check prior to starting work.
Minimum Qualifications

Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.

Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.

Preferred Qualifications

1. Bachelor's degree in IT or related field.
2. Experience in installing, configuring and maintaining Linux systems.
3. Experience in installing, configuring, and maintaining Windows servers.
4. In depth experience troubleshooting and deploying VCloud Air, VDI, VMWare Cloud services, testing and tuning Storage, F5, DNS, VSphere and Linux/Windows OS.
5. Experience managing complex DNS environments.
6. Experience working in virtual server environments.
7. Deployment and maintenance of SAN or NAS infrastructures.
8. ITIL experience.

Additional Requirements
CampusMain - Albuquerque, NM
DepartmentIT Computing Platforms (322A)
Employment TypeStaff
Staff TypeRegular - Full-Time
Term End Date
Pay$5687.64 to $6733.34 monthly
Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB StatementTemporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.
Background Check RequiredNo
For Best Consideration Date10/8/2018
Application InstructionsResume and Cover Letter

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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