Customer Service Associate On-Call - req# 23543
Customer Service Associate
|Working Title||Customer Service Associate On-Call|
UNM Golf Courses is seeking detail-oriented individuals with prior customer service experience to join the team as a Customer Service Associate (CSAs).
UNM Golf Courses is comprised of an 18-hole Championship Course just south of UNM's campus and a 9-hole North Course located just north of UNM Hospital. The UNM Golf Courses are open 363 days a year to the public, from sunrise to sunset. CSAs ensure sales for green fees, cart fees, range balls, memberships and merchandise are processed correctly, and that reservation information is collected accurately. CSAs not only process cash register transactions, but also assist in selling Pro Shop merchandise and answering customer questions. CSAs restock shelves, implement stock control and security procedures, and maintain appropriate inventory records.
The ideal candidate must be available to work 2 - 3 days per week. Candidates also must be able to work holidays and weekends, and/or split shifts as needed. UNM Golf Courses are open 7 days a week and are open from sunup to sundown. UNM Golf Courses are only closed Thanksgiving, Christmas, and inclement weather days.
|Conditions of Employment|
High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
|Campus||Main - Albuquerque, NM|
|Department||Golf Course Championship (531A)|
|Term End Date|
|Benefits Eligible||This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.|
|ERB Statement||Temporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.|
|Background Check Required|
|For Best Consideration Date||3/12/2023|
Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.Please complete the UNMJobs application and attach a resume with your application. Official transcripts, high school diploma or GED certificate will be required for hire. Please see minimum qualifications for specifics. Please have 3 supervisor references (from prior jobs) ready and available if called in for an interview. References will not be called prior to notifying candidates.
The University of New Mexico has implemented a mandatory COVID-19 vaccine requirement for UNM students and employees. For detailed information, visit https://bringbackthepack.unm.edu/vaccine/vaccine-requirement.html
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!Apply Online
Job Status: On Call
Job Reference #: 23543