Customer Service Associate - req# 20919
Customer Service Associate
|Working Title||Customer Service Associate|
Harwood Museum Store Customer Service Associate
The Harwood Museum of Art of the University of New Mexico in Taos is seeking part-time on-call Customer Service Associates to support the Museum Store and Visitor Services.
Under supervision of Store & Visitor Services Manager, processes sales and transactions and assists customers with purchases, orders, and/or deliveries. Implements stock control and security procedures, performs routine cash and/or administrative customer transactions, and maintains appropriate records. Interacts with customers to provide information in response to inquiries about processes, products, exhibitions, or services; handle and resolve complaints; or refer complex matters to professional or managerial staff. Supports visitor experience with various exhibitions.
Duties and Responsibilities
Minimum Job Requirements
Conditions of Employment
|Conditions of Employment|
High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
|Additional Requirements||Position requires flexibility to work lunches, evenings, weekends and/or holidays as necessary. Proof of vaccination is required. Official transcripts, high school diploma or GED certificate will be required for hire. Please see minimum qualifications for specifics.|
|Department||Harwood Foundation (124A)|
|Term End Date|
|Benefits Eligible||This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.|
|ERB Statement||Temporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.|
|Background Check Required||Yes|
|For Best Consideration Date||8/5/2022|
Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.Please submit a cover letter, resume and three professional references.
The University of New Mexico has implemented a mandatory COVID-19 vaccine requirement for UNM students and employees. For detailed information, visit https://bringbackthepack.unm.edu/vaccine/vaccine-requirement.html
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!Apply Online
Job Reference #: 20919