Job Description

Family Specialist

Requisition IDreq12238
Working TitleFamily Specialist
Position Grade10
Position Summary

The Center for Development and Disability (CDD), established in 1990, is New Mexico's University Center for Excellence in Developmental Disabilities Education, Research and Service. These centers, authorized by the Developmental Disabilities Assistance and Bill of Rights Act, build the capacities of states and communities to respond to the needs of individuals with developmental disabilities and their families.

The CDD Information Network is housed within the Center for Development and Disability (CDD) and funded by the Developmental Disabilities Planning Council (DDPC). The Information Network is seeking a full-time Family Specialist who will listen, research and respond to requests for information from individuals with disabilities, their families and caregivers, advocacy groups, educators and professionals who work in the field of disability.They will utilize personal experience and knowledge of community, state and federal resources to provide assistance to callers and walk-ins to the Information Network.

This person will initiate written and verbal communications with community agencies, in person and over the phone, including contacting agencies regarding the services their program provides and updating that information in our computer database. They will update and assign taxonomy regarding statewide agencies that provide services to persons with disabilities within the ReferNet database. This requires working independently and making decisions regarding the classification of services, as well as providing data for reporting. We will arrange for training regarding the database and our taxonomy classification system for the detailed oriented person with excellent communication skills and experience.

See the Position Description for additional information.

Conditions of Employment
  • Must pass a pre-employment criminal background check.
  • Specialized experiential background requirements may apply for certain positions in this classification, depending on specific program objectives.
Minimum Qualifications

High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

**Be sure to address our preferred qualifications listed below in your cover letter**

  • Proficiency and experience in responding to requests for information regarding navigation of consumer-based federal and state disability programs, services and resources, including knowledge of effective search strategies.
  • Demonstrated expertise in effectively communicating with a wide variety of constituency groups, including people with intellectual and physical disabilities, their families and caregivers, staff of state and non-profit agencies, advocacy groups and policymakers.
  • Expertise working with computer software, including Microsoft Office and databases.
  • Ability to work independently to organize, prioritize and work on detailed projects to accomplish program goals.
  • Experience working with persons with disabilities.
  • Bilingual - speaking and writing in Spanish is a plus.


Additional Requirements
CampusHealth Sciences Center (HSC) - Albuquerque, NM
DepartmentPediatrics Center for Development (997H)
Employment TypeStaff
Staff TypeTerm - Full-Time
Term End Date06/30/2020
StatusNon-Exempt
Pay$13.62 to $20.43 per hour
Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB StatementTemporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.
Background Check RequiredYes
For Best Consideration Date2/24/2020
Application Instructions

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

To be considered for this position: * Complete the official application; you must include all prior work experience and # of hours worked per week. * Attach your Current Resume; listing three former or current Supervisor References.* Attach your Cover Letter that addresses our Preferred Qualifications.Incomplete Applications may not be considered.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.



Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online