Job Description

Program Operations Director

Requisition IDreq33114
Working TitleProgram Operations Director
Position Grade15
Position Summary

The College of Education and Human Sciences (COEHS) isseeking an experienced and creative leader to serve as the Director for the Officeof Outcome-Based Educational Evaluation (OUTCOMES) The Director will becreating an office that will allow for greater synergistic efforts betweenlocal, state and university stakeholders and the research expertise within thecollege. This office is positioned to support the COEHS efforts to be a greaterresource-especially in regards to measuring learning impacts on individualstudents-to the wider New Mexico educational community. The Director of OUTCOMESwill be assuming leadership at an exciting moment as the State and College areplacing significant resources and attention on the importance of ensuring highquality educational experiences that result in increased impact on students inK-12 settings. The OUTCOMES Director will lead an innovative and creative effortin starting this office and seeking opportunity for growth and developmentthrough external partnerships. As a category II research center in the COEHS,this position reports directly to the Associate Dean for Research &Distance Education.

Educational researchand evaluation provides a critical basis to assess if and how education effortsdemonstrate efficacy in improving academic experiences and outcomes forstudents, teachers, and families. OUTCOMES will provide important and timelyinformation for community members, educational leaders, university professorsand policymakers regarding what is needed to reduce barriers and improve studentexperiences New Mexico classrooms. While some measures of impact likegraduation rates, teacher qualifications, and number of student participantsare easier to obtain, they are insufficient to support robust strategicplanning. While other measures such as impacts on individual student learning,instructional changes being addressed by teachers, and impacts on perception,motivation or value are more challenging to capture, they are necessary tofully understand the New Mexico educational climate. These more challengingmeasures take greater research and evaluation capacity due to the focus onindividuals embedded in classroom spaces within schools, which are not alwayscaptured in larger reporting systems. The primary goal of this center is toconsolidate the resources and expertise within the college to support greaterstate access to high-quality research, evaluation and analysis to guideefforts, decision making, and strategic planning to improve educationalexperiences with data informed policies and practices that support access,inclusion, equity and student success across educational organizations. OUTCOMES,under the director’s care will expand the COEHS’s applied educational researchand design capacity to address critical educational needs in New Mexico whileempowering thoughtful discussion around student experiences in educationalpolicy and spaces across the state. This position would also allow for workingwith the next generation of education researchers.

Qualification and Characteristics:

The successful candidate will be an experienced educational researcherand administrative leader with a high level ofenergy and enthusiasm as well as the drive and determination to advance thevision, goals, and objectives of OUTCOMES. While no single candidate will meetall the ideal qualifications, we seek candidates with the followingprofessional qualifications, skills, experiences, and personal qualities:

1) Strong leadership and administrative experience, skills, and ability to make decisions transparently and consultatively.

  • Experience in strategic planning that promotes the vision, mission, and goals of the OUTCOMES
  • Ability to listen to, facilitate conversation between, and forge collegial relationships with various stakeholders
  • Ability to make difficult resource allocation / prioritization decisions based in center goals
  • Ability to communicate priorities and decisions to staff, faculty, and related stakeholders, as appropriate
  • Ability to recruit and retain a high energy, innovative staff through mentoring, professional development opportunities and creation of a supportive work environment

2) A demonstrated ability to work effectively and build relationships with a full range of internal and external constituencies, including community members, legislators, faculty, staff, alumni, donors, media.

  • Ability to engage in meaningful collaboration to identify community needs
  • Ability to build and ensure collaborative, productive, respectful interactions and partnerships with staff, partners across the community and academic units within the college
  • Success in research and professional achievements that can command the respect of a highly diverse and active community of professionals
  • Demonstrated success in respecting the knowledge and needs of communities (including of rural, migrant, and Tribal) in New Mexico regarding educational research and helping to address these needs in alignment with OUTCOMES’s mission

3) Excellent fiscal management skill, and demonstrated experience in federal, state, and local grant acquisition;

  • An astute understanding of finances and the relationship between program priorities, budgeting, seeking external funding.
  • Knowledge about managing complex budgets and allocating resources with a high level of transparency and fairness
  • An ability to work with the university-wide processes and policies for successful fiscal management
  • An ability to advocate and be accountable for Legislative funding

4) A commitment to the mission of a public institution of higher education and its role in educational research and education within the state of New Mexico

  • A record that shows a meaningful commitment to and demonstrated accomplishment in issues around inclusiveness, equity, and diversity.
  • Knowledge of unique cultural context of partnerships within diverse cultural and geographical settings
  • Demonstrated ability to provide civic, ethical leadership and to successfully work with professionals in industry and academic, community, and governmental organizations

See the Position Description for additional information.

Conditions of Employment
  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
Minimum Qualifications

Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications
  • Completion of a Master degree
  • A record of community engagement and collaboration
  • Successful acquisition of external/grant funding as the lead author
  • Verbal and written communication skills, bi/multilingual is a plus
  • A record of leading a team to accomplish a common goal or build partnerships and support
  • Experience in administrative leadership in educational research or educational settings
  • Demonstrated commitment to equity, inclusion, and social justice in educational spaces

Additional RequirementsTerm end date of one year from the date of hire
CampusMain - Albuquerque, NM
DepartmentCCRCE Admin (365B)
Employment TypeStaff
Staff TypeTerm - Full-Time
Term End Date
StatusExempt
Pay Monthly: $5,619.47 - $8,044.40
Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB StatementAs a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check RequiredYes
For Best Consideration Date5/9/2025
Eligible for Remote WorkYes
Eligible for Remote Work StatementRemote work will be determined after the candidate successfully completes their probationary period and based on the needs of the department
Application Instructions

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Please include a professional resume/UNMJobs application, cover letter addressing qualifications and personal characteristics, as well as three professional references

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.



Application Instructions

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