Program Specialist - req# 27287

The Center for Development and Disability (CDD), established in 1990, is New Mexico's University Center for Excellence in Developmental Disabilities Education, Research and Service. These centers, authorized by the Developmental Disabilities Assistance and Bill of Rights Act, build the capacities of states and communities to respond to the needs of individuals with developmental disabilities and their families.

The UNM CDD FOCUS Program is an integrated early childhood and family medical home program serving families raising infants, toddlers and preschool age children, many of whom struggle with substance use and complex trauma. The program provides comprehensive medical care, including primary care to caregivers and children, medically-assisted treatment, and behavioral health. Early childhood services are also offered, including Early Intervention and parenting interventions.

The Program Specialist position supports the FOCUS Medical Clinic in developing and implementing processes and activities that ensure quality medical and behavioral health care in the medical clinic. This includes partnering with FOCUS leadership to develop tracking process to support grant initiatives, program evaluation, and funding applications. The position will also work with leadership to develop and implement billing procedures within the FOCUS Medical Clinic. To support the implementation of grant-funded initiatives in the clinic, the position will also oversee the implementation of projects to enhance engagement of families with the medical clinic, including piloting a transportation project.

Additionally, in collaboration with other administrative positions in the clinic, the Program Specialist supports patient support activities, such as scheduling of patients in the clinic, reviewing provider and clinic schedules, and tracking of weekly patient scheduling to support patient engagement and collaboration with the early childhood component of the FOCUS Program. The position will also oversee the coordination with other medical clinics, such as the UNM Milagro Clinic and the UNM NICU/ICN, that refer to the program to ensure appropriate transitioning of care.

This position requires flexibility, teamwork, and the following skills:

• The ability to engage difficult-to-reach families for collaborative work in improving their child’s lives;
• Strong communication skills with families and colleagues;
• Capacity for effective collaboration with internal and community partners;
• Strong organizational skills and capacity to meet program documentation requirements.
• Ability to develop and maintain relationships with providers of multiple disciplines, including collaborating regarding medical and behavioral health interventions.
• Knowledge and compliance with HIPAA provisions, including ethical communication and appropriate documentation.
• Ability to engage in collaborative and respectful relationships with families and team members who may be of diverse backgrounds, values and perspectives.

Candidates firmly committed to working with high-risk families are encouraged to apply!

For more great jobs within CDD check out our Career Opportunity site https://cdd.health.unm.edu/jobs/

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.

High school diploma or GED; at least 6 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

**Be sure to include a cover letter addressing our preferred qualifications listed below **

Spanish-speaking.

Experience

• providing care to low-income families from diverse marginalized communities;
• in health care and health care management, including direct experience supporting patients to access their medical care;
• working effectively with a wide range of medical and administrative staff and a diverse patient population;
• working in a clinical or hospital setting with knowledge of hospital operations and procedures;
• with medical billing, including establishing billing procedures.

Knowledge of HIPAA and PHI regulations.

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.