Program Specialist - req# 28125

The University of New Mexico’s Project ECHO has an exciting opportunity for two Program Specialists to support our New Mexico Programs Team! These individuals will provide oversight and planning of day-to-day administrative duties to maintain existing programs. The Program Specialist will play an integral role in continuing to expand public health programming for rural and underserved areas within the state.

As a successful Program Specialist, you will play an active role in collaborating with NM Programs’ Program Managers and Program Coordinators to:

* Plan and coordinate the design, development, implementation, and execution of three to five ECHO programs
* Oversee and administer facets of the day-to-day operations of three to five ECHO programs, including but not limited to: program design, development, evaluation, implementation, outreach, execution, and hub team development
* Provide and coordinate the provision of technical/professional and programmatic guidance, consultation, and support for assigned ECHO programs (Joint Accreditation applications and reports, facilitator guides, IRB modifications, case form development)
* Lead strategic planning meetings including coordinating agendas, scheduling, and reviewing notes for accuracy, and track team actions
* Plan and coordinate special event grand rounds, community site visits, and meetings
* Participate in the drafting, design, and development of standard operating procedures and program handbooks
* Advise on operating goals and objectives for assigned ECHO programs
* Develop, write, edit, and present comprehensive statistical and narrative program reports for ongoing program development for internal and external stakeholders
* Identify opportunities to enhance program operations to achieve greater efficiency and effectiveness
* Oversee and coordinate the collection, compilation, and basic analysis of NM ECHO program activity information and data
* Develop, implement, and manage data collection and analysis to include utilization of iECHO, REDCap, and MailChimp information
* Design and refine outreach activities, marketing strategies, communication materials, and tools for a variety of ECHO programs and special projects
* Create, produce, edit, and deliver a variety of promotional, educational, and informational presentations, resource materials, mass communications, blog posts, website material, and more for ECHO program activities, initiatives, and participants. Ensure consistent messaging in all NM ECHO program communications
* Serve as the primary liaison with internal and external stakeholders on all matters related to assigned ECHO program activities; represents UNM with respect to program activities on a local, regional, statewide, and/or national level to facilitate statewide hubs, and ensure program success and outreach

Project ECHO is unique and innovative center based within a vibrant academic community at the University of New Mexico Health Sciences Center. Our mission is to democratize implementation of best practices with a goal of helping 1 billion people lead better lives by 2025. We are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support. We do this by training universities, nonprofits, and dedicated individuals on facilitation skills and how to set up robust virtual communities of practice to be able to scale their own expertise and missions to the benefit of their local communities. Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world. Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more.

Project ECHO is funded in part by philanthropic grants and gifts from organizations such as the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood Johnson Foundation and the US Government. Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization and inclusive place to work. Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work. We strive to find individuals who can embrace and exemplify these values. In addition, Project ECHO was named one of Albuquerque’s Top Three Best Places to Work in 2023. This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement. For more information and a brief overview of benefits available please visit Project ECHO Newsroom.

We work with partners all over the world and work hours outside of normal business hours may be required. We are fortunate to have access to advanced technology, which will require some teleworking.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.

High school diploma or GED; at least 6 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• A demonstrated ability to determine informational needs, collect and analyze information, and devise and develop program analyses and reports
• A proven ability to work well with a dynamic team in the planning, development and implementation of telementoring and/or virtual learning community programming focused on health
• A proven record of adapting to changes in a rapidly growing organization
• Exceptional ability to use independent judgement and to manage and impart information to a range of clientele
• A proven record of strong interpersonal skills with the ability to effectively communicate with a wide range of individuals and constituencies in New Mexico

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.