Program Specialist - req# 34396

Program Specialist

Requisition IDreq34396
Working TitleProgram Specialist
Position Grade12
Position Summary

The University of New Mexico’s Project ECHO has an amazing opportunity for a Program Specialist to join our team! This individual will lead and supervise peer support operations aspects of the New Mexico Community Peer Education Project (NMCPEP)

NMCPEP is a collaboration between Project ECHO and the New Mexico Corrections Department. With a solutions-based focus, NMCPEP works closely with the marginalized population of returning citizens to train them to become Community Peer Educators (CPEs). The goal of the project is to increase individual efficacy to ensure successful transition into the community and ultimately reduce recidivism.

As a successful Program Specialist, you will play an active role in:

·       Overseeing and administering the main components of The New Mexico Community Peer Education Project.

·       Overseeing the community peer educator's workshops, both virtually and in-person, including identifying approved locations for facilitation, reviewing all educational materials and presentations, and helping facilitate the coordination of presenters, along with ensuring adequate tracking of attendance and issuance of certificates of completion for community service credit.

·       Supporting the Program Manager with coordinating travel to each of the five regions to meet with Probation and Parole Region Officers and Managers and remote peers, to gather continuous feedback and process this feedback with the Program Manager.

·       Serving as the primary liaison with internal staff that collaborate with NMCPEP project, such as Finance Team, Grants Team, Community Health Worker Team, Replication Team and IT Team.

·       Serving as the primary liaison with PPD site liaisons, Region Managers, Supervisors, and NMCD administrative staff.

·       Meeting community partners and collaborators, locally, nationally and internationally, to develop grant funding and fundraising opportunities.

·       Overseeing, coordinating, and compiling data, statistics and narratives of the project through collection of peer educator training data from such sources as: weekly workshops, peer to peer engagements, resources used and peer outcomes.

·       Collecting and analyzing bi-weekly ECHO sessions evaluations, and ensuring all applicable data and statistics are captured in iECHO, Salesforce, Redcap, SmartSheets, and other project databases for the creation of monthly and quarterly reports and proof of project functionality and best practices.

·       Overseeing the creation of project flyers and one-pagers, along with the revisions of project curriculum and replication guide. Additionally, providing presentations during monthly Partner Launch Training at Project ECHO, and at national or international conferences to promote the project, including through webinars.

·       Overseeing daily operations and providing guidance to staff and contractors, ensuring efficient work flow and task completion, fostering a collaborative work environment, and facilitating communication between team members and contractors to meet program goals.

 

Project ECHO is unique and innovative center based within a vibrant academic community at the University of New Mexico Health Sciences Center. Our mission is to democratize implementation of best practices with a goal of helping 1 billion people lead better lives by 2025.  We are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support.  We do this by training universities, nonprofits, and dedicated individuals on facilitation skills and how to set up robust virtual communities of practice to be able to scale their own expertise and missions to the benefit of their local communities.  Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world. Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more. 

Project ECHO is funded in part by philanthropic grants and gifts from organizations such as the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood Johnson Foundation and the US Government.  Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization and inclusive place to work.  Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work.  We strive to find individuals who can embrace and exemplify these values.  In addition, Project ECHO was named one of Albuquerque’s Top Three Best Places to Work in 2023. This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement. For more information and a brief overview of benefits available please visit Project ECHO Newsroom.

 We work with partners all over the world and work hours outside of normal business hours may be required. We are fortunate to have access to advanced technology, which will require some teleworking.

See the Position Description for additional information.

Conditions of Employment
  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
  • If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.
Minimum Qualifications

High school diploma or GED; at least 6 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications
  • Demonstrated ability of strong interpersonal skills, including conflict resolution and leadership training 
  • Extensive knowledge of programmatic systems/operations, such as case management and procedure development
  • Professional or lived experience with the carceral population
Additional Requirements
CampusHealth Sciences Center (HSC) - Albuquerque, NM
DepartmentProject ECHO (259B)
Employment TypeStaff
Staff TypeTerm - Full-Time
Term End Date06/30/2026
StatusExempt
PayMonthly: $3,844.53 - $5,399.33
Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB StatementAs a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check RequiredYes
For Best Consideration Date9/8/2025
Eligible for Remote WorkYes
Eligible for Remote Work StatementThis position is eligible for a hybrid schedule.
Application Instructions

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Please submit a current resume and a cover letter. On the resume, please indicate whether previous job listed were full-time or part-time positions. If part-time, please include amounts of hours worked each week. Please also include month and year for start and end dates for each job listed. Instructions for cover letter: please describe how you meet the preferred qualifications in the posting. Official transcripts, High SchoolDiploma or GED certificate will be required for hire. Please see minimum qualifications for specifics.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.

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