Job Description


Requisition IDreq11480
Working TitleRetail Coordinator
Position Grade08
Position Summary

The University of New Mexico Bookstores is seeking an energetic and ambitious individual for the position of Retail Coordinator for multiple retail departments. The Coordinator position oversees the day-to-day operations for the departments, which include Technology and Supplies/Requisitions primarily, though duties may cover other departments including Gift, Clothing and Trade Books.

Responsibilities of the position include, but are not limited to, the following: overseeing sales coordination and problem resolution for floor customer service staff, store inventory acquisition including design or selection of incoming product working with an open-to-buy model and establishing ordering procedures and maintaining all ordering records, maintaining ordering goals and timelines and overseeing inventory returns and procurement issue resolutions, developing and executing sales floor merchandising plans, overseeing all departmental requisitions ordering and fulfillment, hiring, training and supervision of a team of 6 to 12 part time student employees, database and file maintenance, and coordination of sales and marketing events in store, online, and across campus.

This position is responsible for working directly with Apple products and team members, ensuring that the Technology Department is in compliance with all Apple Authorized Campus Store policies and procedures. This position is also responsible for working with UNM departments and administration in the procurement, processing, and documentation of all institutional purchases placed through the Bookstore, including technology requisitions. The position will require the ability to work collaboratively and build partnerships with campus and vendor business partners.

Some evening and weekend shifts may be required.

See the Position Description for additional information.

Conditions of Employment
Minimum Qualifications

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

Please address each of the preferred qualifications in your required cover letter.

· Prior retail computer sales and college store retail experience

· Apple Computer Sales training

· Excellent written and verbal communication skills

· Experience with Apple sales and service systems, processes, and procedures

· 3-5 years of experience in a technology-based sales environment

· Ability to perform under pressure and manage difficult situations while maintaining professionalism

· Experience performing customer service within a retail environment

· Experience managing inventory within a retail environment, including open-to-buy, cycle counts, inventory reconciliations, and the use of inventory control system software

· Experience merchandising a sales floor, including developing merchandising plans and associated marketing pieces

· 3-5 years of supervisory experience

Additional Requirements
CampusMain - Albuquerque, NM
DepartmentBookstore Main Campus (219A)
Employment TypeStaff
Staff TypeRegular - Full-Time
Term End Date
Pay$11.25 to $16.88 hourly
Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB StatementTemporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.
Background Check RequiredNo
For Best Consideration Date1/2/2020
Application Instructions
  • A cover letter is required and must address how each preferred qualification has/hasn’t been met, performed, demonstrated or learned.
  • A current resume must also be included and is required.
  • Include a list of three past or present supervisory references. References should submitted either be in your application or as an attachment.

  • Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

    The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online