Risk Management, Insurance and Claims Manager - req# 10916

The Safety & Risk Services Department at the University of New Mexico is seeking a Risk management, Insurance and Claims Manager. This position provides direction, management and leadership in the administration of all aspects of insurance and claims for the University. Oversees the planning and development of information systems and data in support of insurance claims and policy management. Plans and implements directions, strategies and procedures for meeting department goals, and serves as principal point of contact and liaison with internal and external constituencies on all insurance and claims functions.

• Directs and oversees the planning, development and administration of all insurance and claims activities of the organization.
• Directs and oversees the planning and management of the University's Workers Compensation program.
• Develops and maintains the University real property inventory for insurance purposes and premium development.
• Develops and manages the liability, property and workers compensation claims program.
• Oversees all facets of the daily operations of the organizational unit, ensuring compliance with the University, state, and federal laws, policies, and regulations.
• Reviews on-going campus needs for insurance and coordinates economic acquisition and provisions of insurance; makes recommendations and participates in the planning and provisions of new insurance services.
• Oversees the coordination of providing information to claimants, University representatives, adjusters, attorneys and insurance companies.
• Oversees and manages the collection and maintenance of claims data and records; develops and provides regular and ad hoc reports for the analysis of loss data, together with recommendations regarding loss control and prevention initiatives.
• Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
• Oversees the tracking and maintenance of accurate data on certificates of insurance, property and vehicle inventories and valuations for insurance purposes and makes changes or recommendations for changes as needed.
• Coordinates and conducts campus-wide Risk Management training sessions, as appropriate.
• Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the unit.
• Assists with the development and management of annual operating budgets for the unit.
• Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
• Performs miscellaneous job-related duties as assigned.

See the Position Description for additional information.

• Possession of a valid New Mexico driver's license is a requirement for this job.

Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• CPCU or ARM certification
• 5 or more years directly supervising employees
• 5 or more years handling property and casualty claims and workers’ compensation claims
• Strong writing, analytical and communication skills
• Able to use the Word Suite
• Possesses or can obtain a valid New Mexico driver's license.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.