Job Description

Systems/Network Analyst 2

Requisition IDreq10579
Working TitleSystems Administrator/Systems/Network Analyst 2
Position Grade13
Position Summary

The University of New Mexico Information Technologies (IT) Windows Enterprise Services (WES) group is seeking a few Systems Administrators to help maintain and expand a robust systems framework that will support current and future on-prem and cloud services in a large and complex academic enterprise. The successful applicant will have expertise in Microsoft and VMWare technologies, exceptional communication skills, a thorough understanding of IT systems management best practices and a well developed sense of customer service for the values, practices and procedures found in a higher education environment.

IT provides a creative work environment with flexible work hours and a supportive team environment. UNM offers outstanding benefits including paid annual and sick leave, an excellent retirement plan and educational benefits for employees and their families.


1. Handle help.UNM incidents and requests.

2. Plan, coordinate and execute enterprise application upgrades and migrations.

3. Monitor core service infrastructure and scale up as demand increases.

4. Build and configure virtual servers and NIC-level firewall rules to support migration of services into a Software Defined Data Center.

5. Work closely with Application teams and other stakeholders to build servers to support Enterprise Apps.

6. Provide file services/restore support.

7. Provide AD and Windows Server support.

8. Manage and maintain the centralized encryption services.

9. Provide O365 support.

10. Provide VDI support.

11. Serve as technical resource for projects and services.

12. Document system information and processes.

13. Troubleshoot and resolve hardware, software, and connectivity problems.

14. Maintain currency of knowledge with respect to relevant technologies, equipment, and/or systems.

15. Provide on-call support for WES team’s services.

See the Position Description for additional information.

Conditions of Employment
  • Specialty licensure/certification may be required, as specified by the department.
  • Successful candidate may be subject to a criminal background check prior to starting work.
Minimum Qualifications

Bachelor's degree; at least 1 year of progressively responsible experience directly related to the duties and responsibilities specified.

Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.

Preferred Qualifications

Preference will be given to applicants with experience in:

Windows Server

Microsoft Active Directory

Microsoft 0365

Microsoft Azure


Windows/Mac OS Management - SCCM/Jamf

Additional Requirements
CampusMain - Albuquerque, NM
DepartmentIT EMSS - Systems (388A)
Employment TypeStaff
Staff TypeRegular - Full-Time
Term End Date
Pay$3434.31 to $5151.00
Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB StatementTemporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.
Background Check RequiredNo
For Best Consideration Date9/23/2019
Application InstructionsInclude Resume and Cover Letter

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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