Job Description

Web Order Fulfillment Lead (UNMTemps)

Requisition IDreq11254
Working TitleWeb Order Fulfillment Lead (UNMTemps)
Position Grade04
Position Summary

The UNM Bookstore is seeking a temporary Web Order Fulfillment Lead. This position will assist with the processing of web orders during the busy back to school season at the Bookstore.

This position will be responsible for:

· Leading and directing the pulling of merchandise, primarily course materials, for shipment or in-store pick up, computer order fulfillment

· Follow up contact with customers.

· This position will also direct the activities of other web order fulfillment staff.

· Most of the day will be spent standing and moving about the store.

Assignment Details:

Days & Hours:

  • Most shifts during regular UNM Bookstore business hours of M-F 8am to 6pm with some shifts on Saturday and Sunday prior to the start of the Spring 2020 semester. One to two days worked over Winter Break will be required. Extended store hours availability during the week prior to start of semester and the first week of classes may be required. Maximum of 40 hours per week during peak needs

Anticipated Start Date: 11/25/19

Projected End Date: 1/31/2020

Parking Arrangements: Responsibility of the selected employee

UNMTemps provides staffing solutions to UNM departments requesting temporary employees as positions become available due to a vacancy, when regular employees are absent, for peak work periods, and for special events. As such, UNMTemps assignments/positions may end with little or no advance notice.

See the Position Description for additional information.

Conditions of Employment
  • This position is represented by a labor union and is subject to the terms and conditions of the CWA Collective Bargaining Agreement.
Minimum Qualifications

High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

· Knowledge of customer service standards and procedures.

· Basic computer and telephone skills.

· Ability to process web-based orders.

· Ability to stand during most of the shift.

Additional Requirements- Knowledge of customer service standards and procedures. - Basic computer and telephone skills. - Ability to process web-based orders and direct other staff on fulfillment duties - Ability to stand during most of the shift.
CampusMain - Albuquerque, NM
DepartmentBookstore Main Campus (219A)
Employment TypeStaff
Staff TypeTemporary - Part-Time
Benefits EligibleThis is not a benefits-eligible position.
ERB StatementTemporary employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.
Background Check RequiredNo
For Best Consideration Date11/4/2019
Application InstructionsPlease attach a resume/cover letter detailing how you meet the qualifications of the position.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online